I sent my EAA23XX in to S&W twice (trigger, take-down lever) and they told me they were sending me a new frame. It was returned to me on Monday and it looks like a whole new gun, including slide and barrel. My new EAB76XX doesn't have the rings around the laser buttons. They must have more than one machine making frames and at least one of them hasn't been modified for the new rings. Out of the box, fresh from the factory, the right laser button wouldn't work so I pulled the button, rotated it, and then reinserted it. Now it works. I am really discouraged by this gun and will probably trade it for a Colt Detective Special later this week. I've just had it with the Bodyguard.