Originally Posted by glocki

I've had extensive problems with my DTU series 15-22 and ordered a shipping label by phone on April 21, and it has yet to arrive. I spoke to them twice via phone and they allegedly see the request, but ask me to perform redundant nonesense like filling out the form online (which I did twice) generating errors both times, rendering the form useless. Does anyone have a named individual that exhibits an ounce of competence, or atleast some energy to perform their job and find out where the eff my label is, or what I need to do to receieve one? Any help or direction would be greatly appreciated because thus far they have been mildly retarded regarding simple tasks.