Unfortunately, this sometimes happens with both S&W and Ruger as well as Springfield. Probably others as well. I have had reasons to send SOME of my S&Ws back for correction and MOST of my Rugers. One out of two for Springfield. It is frustrating, but this is now the cross which consumers are forced to bear.
Patience and persistance are the keys to success. Ask for a call tag, so you won't have to pay for shipping. They will give it to you. Ask them firmly to fix ALL the issues, and wait for them to return it to you. If there are still issues, ask for another call tag. The factory does not like to pay for shipping twice, so there will be no third time.
I have had ALL of mine corrected, usually the first time around. One S&W and one Springfield required two trips back to the factory before all was well, but in the end all WAS well.
Hang in there!
Andy