Originally Posted by firebirdude

Nobody likes getting attitude. And nobody should really give attitude. It's a sign you're letting your emotions mix with your business. It's inexperienced, and honestly, a little childish.

But in the end, S&W did send the mag. They have no idea who's really at fault. But they took you for your word and are sending you a very popular (and probably the most often scammed) piece of your firearm. So please don't trash them online for giving you a little lip. At least call it a wash.

Odds are the retailer has it. It may have been by accident. But the odds of S&W accidently forgetting a mag is about 1/50th the odds of a retailer misplacing it.