I worked in a gun shop for several years. I heard all the complaints. All gun manufacturers send out guns once in a while that have problems. I had a customer who bought the CW45 when they first came out and it had to be sent back with a major issue. Kahr fixed it and returned it promptly. Other folks had more minor issues with Kahr subcompacts, but they were always happy when Kahr returned them, except for one customer who said he didn't trust the gun any more. I think that he actually had buyer's remorse. The Thompson .45 carbines have always been full of issues. I haven't worked in a gun shop for several years now, so I don't know how customer service compares today. I for one, think the Kahr's look neat and compact, but I wouldn't lay down money for one based on my past experience, even though I know that the satisfied Kahr owners outnumber the ones who had problems. It just seemed like there were more problems than with other brands.