My only Taurus was a four inch five shot 44 mag on a medium frame and it worked just fine. The trigger was gritty and the cylinder wanted to drag from time to time. Ultimately the gun was sold b/c the reason for owning it had changed and I no longer needed something with a caliber that heavy.

My opinion is they are okay but you take a chance with them. I have no experience with their customer service.

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Old Cop
LEO (Ret.)