Quote:
Originally Posted by brucev
Re: OP. The business owner is in business to make a profit. If someone only wants them to provide a service with little or not profit then it should come as no surprise that the business owner has little interest in dealing with such persons. It makes no business sense. Cooperation is not even a consideration.
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ALL stores provide a service, their goods are not unique!
When you remove the service from 'public service' what's left?
They are in business to serve, I am not obligated to serve them.
A good inventory of used as well as new on display plus a well stocked ammo & accessories section is SERVICE. Any dealer that has the same gun as you are ordering needs to look at his ability to haggle.
I shop the big-box stores for "now" convenience, the internet for used & rare collectables, & the local gun store for service.
There's that elusive commodity again, SERVICE! Where do you find it?