My most recent experience with S&W was completely negative. About six months ago I got a letter, (real snail-mail type), telling me my Walther PPK/S had a recall. The letter had contact information including a website where I could apply for prepaid shipping. I did this. I got nothing. A day or two later, I completed the online form again, still nothing. About a week later I called, gave all my information to a rep and was promised a prepaid shipping tag in the US Mail and Nothing. Smith & Wesson, if you have a rep on this forum reading this, he'd better do something. You are losing credibility.

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