I purchased a brand new S&W Victory from Gander Mountain, lubed it up a little, and shot a few dozen rounds through it before I tried to disassemble it and found the Allen screw to be torqued down so tight none of my hand tools could budge it. Before I broke a wrench, I took it back to Gander Mountain where their resident "gunsmith" ended up rounding out the edges out of frustration using a metric wrench!
I called S&W Customer Support and they were extremely fast in e-mailing me a FedEx Shipping Label and the RMA paperwork to fill out. An hour later it was on its way back to the S&W factory. A couple of weeks later it was returned via FedEx, and all at no charge to me.
I haven't had time to disassemble it, but I'll do so after we run some more rounds through it. If it's resistant again, I'll use my 3/8" air-hammer with Allen bit and "convince" it to rotate.
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