The real bottom line is Keith's an artist who has a business, but it's not run as a business man would run it. Those of us who are/were business people have to first recognize that, and then figure out a way to deal with it-----------without tearing our hair out.

Let's see now-------he has something I want to buy. He doesn't seem to give a rat's behind whether I buy it or not. Are there any books/consultants I can buy to help me with this dilemma?

I suspect the second/subsequent set of grips you might buy will be easier. He'll probably recognize your name, know you're not a tire kicker, and didn't call to waste his time. That might not be the case the second time around, but it'll come to pass---eventually---if you live long enough.

Live long---and prosper!

Ralph Tremaine