Sent in my last request for a letter on 2/12/18 (check cashed 2/20/18) but hadn't received the letter as of last week. Contacted Don Mundell via PM and he checked immediately and said the letter had gone out 2/28/18. Disappeared in the mail apparently so he talked with Roy and I received a replacement yesterday. I'd contact Don and see if yours didn't go into the deep dark hole at the USPS. Good luck.
Jeff
SWCA #1457
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