Quote:
Originally Posted by TAROMAN
Just read that S&W's sales (profits) are way down, as the industry as a whole.
What the OP experienced may be the company tightening up and holding warranty work to "the letter of the law" or whatever their warranty equivalent is.
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IMHO, SPENDING MONEY TO TIGHTEN UP QC ON PRODUCTS BEFORE THEY LEAVE THE FACTORY, WOULD BE MUCH MORE COST EFFICIENT THAN SENDING OUT SHODDY PRODUCTS........
THOSE GUNS, THAT SHOULD HAVE BEEN CULLED OUT AND MADE RIGHT, WILL BE RETURNED TO CORRECT THOSE SAME PROBLEMS, WITH S&W PAYING FOR SHIPPING BOTH WAYS. SOMETIMES GUNS HAVE TO BE RETURNED MORE THAN ONCE, TO GET THE PROBLEM FINALLY CORRECTED.
THIS DOES NOT INSPIRE CONFIDENCE IN THE BRAND, AND NEGATIVELY AFFECTS THEIR BOTTOM LINE......