I recently got given a secondhand Hogue Timber Big Butt grips. I wanted to put these on my 686-1 that I had recently purchased. However, the grips were without the right length screw and clip mounting body.

I emailed Hogue USA who stated that they had the correct hardware and would send it to me in Australia free of charge! I never expected free of charge and was quite prepared to pay for the cost of the replacement hardware and shipping. The package arrived today via First Class International Post. Well done Hogue.