I think it's pretty clear that there is an issue here that S&W isn't copping to. And since this gun is marketed to women and weaker people who have issues with racking a slide, and by and large, members of those groups don't shoot all that much (yes, I know there are exceptions), S&W isn't all that interested in putting the money into fixing it in a timely manner since they know most of the owners will probably never even discover it. Will they fix the issue? Eventually as they roll out newer models, but those who already have them aren't much of a priority, in my opinion.