The Speer/CCI guy is dealing with the often rude, arrogant, and impatient "want it right now" Internet/ cell phone/ text messaging crowd, many of whom lack the maturity to accept the situation as it is. Things will get better, though not by tomorrow.

With these shortages occurring regularly over the past twenty-five years, one would think the complainers would stock up when products are cheap and plentiful, but that requires some foresight that perhaps many of them just don't have.

I think the Speer/ CCI guy handled the matter quite reasonably considering the demeanor of much of the crowd he had to deal with.