I understand Dillon is having enormous problems with orders and shortages and such.

Surprisingly, I ordered some stuff off their website on 1/18. Got an e-mail from Dillon that it was shipped on 1/22 via Fed Ex with a tracking number which indicates it will be delivered on 1/27!

Granted, no Dillon customer service or other personal contact was involved – I just created an account on their website and ordered from there. Also, I was looking for .41 Magnum related parts, which is a fairly unpopular caliber. This might explain the quick service.

Does seem like they could get some extra help, but maybe the issue is getting new people who know what they’re talking about?

In fairness, everything is messed up right now. We are going through a perfect storm of disasters. I doubt this is simply an issue of poor customer service.

Still, it’s certainly frustrating not being able to get your press up and running in the middle of a severe ammunition shortage!!