Good luck. I hope yours works now. I was a relatively early adopter of the 380 EZ. I too had problems with rounds popping up/out. I messed around with the pistol a lot and therefore spent a whole lot of money on ammo for testing and I never could get it to run as reliably as I thought it should.

I understand they need to "underspring" the pistol in order to get the "EZ" part, but it's just too undersprung.

I don't regret letting that one go. It put me off on S&W for quite a while too.