Quote:
Originally Posted by Lou_the_welder
If you call Smith and Wesson's Customer service, I'm positive they'll send em to you. I stripped one of those top rail screws and had to drill it out- they sent me a replacement. And the plug replacements when I lost those too.
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Well I ended up emailing S&W CS Thursday late afternoon. I received a phone call less than 24 hours later from S&W asking for my preferred shipping address for the screws, no charge. I explained I bought the revolver used and the missing screws were not their fault but they said free anyway.
It is good to know their service has not apparently declined.