Quote:
Originally Posted by snorko
Well I ended up emailing S&W CS Thursday late afternoon. I received a phone call less than 24 hours later from S&W asking for my preferred shipping address for the screws, no charge. I explained I bought the revolver used and the missing screws were not their fault but they said free anyway.
It is good to know their service has not apparently declined.
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They have good customer service. I've had many positive interactions with them. Most are generally friendly and want to help us out.
I am glad to hear they came through.