Thread: What's happening with the S&W lifetime warranty?
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Old 03-30-2009, 06:03 PM
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5Wire 5Wire is offline
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Location: Portsmouth NH USA
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I've only had to request service once, a 686-5 Mountain Gun with a push-off problem. I did it by email. The next day I got an Email reply with a FedEx shipping code and instructions. Shipped it. Got it back about three weeks letter perfectly repaired and improved, it seemed to me in pull, at no charge. I am not the original owner but I sure am a fan of S&W Customer Service. I know from this forum that mine is far from being a unique experience with a consequent feeling of loyalty.
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