I wanted to give a heads up to people on the board. On July 1st I ordered a holster from Alessi with their statement of 8-10 weeks for delivery. On Sept 20 I emailed them and received a canned response about leather issues. On the 21st I called them and got a machine. Left a message asking for a call back. An additional call has also resulted in no call back. Today I emailed them demanding a refund and got the same exact canned email. I called again and got their machine once more. Tomorrow will be 15 weeks since the order. They charged my card immediately but wont answer the phone, return calls or actually respond to an email after reading it. I have filed a complaint with the Postal inspectors and my credit card company. Dont know what the real problem is there but use extreme caution in dealing with them. The holster I ordered was their GHOST iwb which they claim fits 40 different handguns all in one size so it isnt some exotic one.