jtcarm
Member
- Joined
- Apr 30, 2011
- Messages
- 4,422
- Reaction score
- 4,315
I've been a devoted user of Toro lawn tools for many years.
Our last mower was 8 years old and getting onery to start, so SWMBO (she who must be obeyed), who loves doing yard work, asked for a new one for Valentines Day (no, I'm not swapping her!) Anyway, nothin fancy, just a 22" walk-behind self-propelled.
We went to HD and purchased what appeared to be the same model. But I was suspicious when I saw "Kohler" on the box. I don't know what a crapper company knows about lawn equipment. Plus I carry a chip on my shoulder about Kohler, a long-story totally unrelated to their products.
After 3 mowings, it wouldn't start. I went through checking all the usual suspects, plugs, carb spray, etc, but it just wouldn't start (our 8 yo one could still be coaxed to life.)
My lovely bride took it back to the BORG (Big Orange Retail Giant). They decided to service it. After 10 days and the grass getting long, she called, and they told her it was a mfr defect and being sent back, and would take 8-weeks for repar or replacement. Now why the BORG couldn't give her a loaner, I don't know, especially given how much we spend there (we actually go there on date night!)
Anyway, my gal is very persuasive, and after a couple hours, got them to exchange. I had to come up to HD since it had been purchased on my HD card and we had no receipt. When I got there, my wife said she counted seven of the same model that had been brought in for service/replacement.
We upgraded to a more expensive Honda.
At first I thought Kohler had bought Toro, but after Googling, found out Toro has replaced the tried & true Briggs & Stratton motors with ones built by Kohler.
So it's adios, Toro.
The BORG may not be on our date destination list, unless, of course, SWMBO says otherwise
Our last mower was 8 years old and getting onery to start, so SWMBO (she who must be obeyed), who loves doing yard work, asked for a new one for Valentines Day (no, I'm not swapping her!) Anyway, nothin fancy, just a 22" walk-behind self-propelled.
We went to HD and purchased what appeared to be the same model. But I was suspicious when I saw "Kohler" on the box. I don't know what a crapper company knows about lawn equipment. Plus I carry a chip on my shoulder about Kohler, a long-story totally unrelated to their products.
After 3 mowings, it wouldn't start. I went through checking all the usual suspects, plugs, carb spray, etc, but it just wouldn't start (our 8 yo one could still be coaxed to life.)
My lovely bride took it back to the BORG (Big Orange Retail Giant). They decided to service it. After 10 days and the grass getting long, she called, and they told her it was a mfr defect and being sent back, and would take 8-weeks for repar or replacement. Now why the BORG couldn't give her a loaner, I don't know, especially given how much we spend there (we actually go there on date night!)
Anyway, my gal is very persuasive, and after a couple hours, got them to exchange. I had to come up to HD since it had been purchased on my HD card and we had no receipt. When I got there, my wife said she counted seven of the same model that had been brought in for service/replacement.
We upgraded to a more expensive Honda.
At first I thought Kohler had bought Toro, but after Googling, found out Toro has replaced the tried & true Briggs & Stratton motors with ones built by Kohler.
So it's adios, Toro.
The BORG may not be on our date destination list, unless, of course, SWMBO says otherwise
