Tyler T Grip company shutdown - shipping again

This is a great product. The current owners just need to sell the company to a reliable buyer who will meet production quotas and orders on time and allow for payment other than a mailed check or money order. It's painful to see the original Tyler makers name besmirched on the net by the poor performance of his heirs. I have a number of T grips on my guns. I want more, but would rather find one for sale on ebay or elsewhere than take a chance with Tyler and wait 4 or 5 months hoping for delivery.
 
Looks like they're back on track and survived the storm(figuratively). I think a brushed aluminum RB K frame is calling me.:)

I believe your right. :)

Hey, there you go! I need to get a set of Barami hip grips for the one I got off here for my 64 snub. :D
 
Several months ago I placed an order for a T grip only because I saw the web site had been updated and it stated production was running and they had all sizes in stock. Several days after I mailed the money the check was cashed. After 4 weeks no grip, so I called, left multiple messages and sent E mails.. no response.
I notified the BBB, after several weeks they received no response. Last resort I filed a complaint with the Attorney General that's when my T grip arrive after about 10 weeks. Never heard a word from the company but I did notify the BBB and AG that I received the grip. J L
 
Wanted to post an update for anyone looking for the Tyler T grips and came across this thread. I ordered a set of polished for the J Frame and turn around time was 1 week. Sent a check on Saturday and received my T grip on the next Saturday. Just thought I would give Tyler Mfg a thumbs up.

They still don't do credit cards but beats paying the ebay prices.

Thanks for the report and welcome to the forum. :)
 
Current order experience (November 2016)

Thought I might provide current order information:

Ordered a T-grip in mid-September, they deposited my check 10/2/16, have not received my grip as of 11/2/16.
Phone and email messages not returned.
Website says 2-3 week turnaround.
I really hate Tyler appears to be so unreliable, they have a great product.
When/if I receive the product, will advise.
 
This is why I only ever buy my T grips from ebay or gunbroker, never direct.

Sent from my LGLS991 using Tapatalk
 
How is it possible that a great product with a ton of people wanting to buy it, faces such poor customer service and management?!
Please Tyler T-Grip Company, Sell your patent to a responsible producer.
 
Lots of hard luck hit this company over the last few years.My understanding is that it's a one man operation and a sideline.
 
Lots of hard luck hit this company over the last few years.My understanding is that it's a one man operation and a sideline.

That's true. It's a one man operation by a relative who took over the business after the original owner died. It's now a sideline for the owner who also has another job. I recall a post from someone who visited the address and said it was a small operation run out of his garage. A recent tornado did lots of damage in the area. Be prepared to wait a long time when ordering from this guy. Customer Service is not his forte'.
 
Melvin Tyler must be turning over in his grave. I've been using this product for almost half a century. Just looked..counted 14 in the safe. I would get more but I guess I better wait and see how this shakes out.

Well here you go, he has 14 and wants more. I need a j frame brushed or polished for my model 60 and wont pay the inflated eBay prices. I guess I will stick with my ugly but functional rubber grips.
 
That's true. It's a one man operation by a relative who took over the business after the original owner died. It's now a sideline for the owner who also has another job. I recall a post from someone who visited the address and said it was a small operation run out of his garage. A recent tornado did lots of damage in the area. Be prepared to wait a long time when ordering from this guy. Customer Service is not his forte'.

If the above is the case, then the owner needs to STOP accepting orders until he/she can get their act together. It appears that the new owner has no problems getting payments to the bank in a timely fashion.

 
Could it be time to just say R.I.P. to this 4-year-old thread?

Obviously not. As long as there are people still sending money to a fool, what does say about that them? Stop buying from him!
 
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Could it be time to just say R.I.P. to this 4-year-old thread?

Obviously not. As long as there people still sending money to a fool, what does that say about them?
 
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I think I have ordered 5 over the course of the past year and while not the speediest on one occasion, I had them in a couple weeks on the other. I have received what I ordered and been happy with the product.

When I called to check on the product the one time, there had been a family death that was delaying matters and that is something that can't be controlled.

I personally am glad I had the patience to wait and will roll the dice again soon to get a couple more.
 
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