Refused a purchase this evening

I disagree, it is a gun shop, not a gun museum. Every item in there has a price on it, implying it is for sale. If the salesman was willing to sell to me by appointment at a later time, why not then? I did not ask to come in and browse around, I wanted a particular item, which he pulled off the shelf to check the price. It was in his hand.

Covid-19 has shut down many businesses and forced others to alter their sales and service plans. I don't need an appointment to buy a burger, alcohol, grocery shop. I didn't need an appointment at the shop where I purchased the Glock 36; which is sixteen miles northeast down the exact same road.

A customer driving by and stopping for the first time will likely never return. I will never return. The shop does have extremely high prices and one of the highest fees to do a transfer. I have shopped there forty-four years. It is a shame it is being run into the ground.

I am in no way defending this shop, but having been in the retail business, I can tell you he may have had his cash register closed out for the day. If he sells out of his pocket, no big deal to sell you something. But if he has a computer cash register, opening it up and closing up again would not be worth a small purchase.
 


And its easy to understand why. This was my Gen 4 Glock 36. I bought it brand new.
I NEVER got thru a box of 50 rounds without is jamming 2-3 times.
I had two good friends, one of them who loves Glocks and recommend this one to me
tear it apart, inspect, clean and lube and nothing helped.

I gave it to another friend of mine who was aware of why I disliked it soo much.

My M&P .45 has performed flawlessly since day one.

Its the only gun that I have ever purchased from a LGS.

The gun in that pic is not a Gen4. Looks like Gen3.
 
If I were the shop owner I'd surely have made the sale, if the register was closed, book the next day.
On the other hand, the guy who answered the door may have been an employee maybe instructed specifically never to make a sale without ringing it up, or some other procedure, first.
Too bad either way.
Steve W
 
Some shops can be weird about selling magazines. There is an old "cop shop" near Boston that thinks their magazines are made of gold... but even at sky high prices they refused to sell me 3 semi-scarce S&W 3rd Gen magazines I wanted. They said it was worth more to them to keep them on hand for "good will" giveaways to their cop clientele then to sell them to me. :confused:

Another rather quirky gun shop down in Little Rhody refused to sell me any magazines which they kept hidden in a back room for some strange reason. Just plain nutz! :p

One Massachusetts shop had a 3rd Gen magazine I wanted, but the young female clerk was under instructions not to sell anyone a magazine without the shop owner present. Duh. :confused:

Yet another Massachusetts shop owner literally took some Sig magazines out of my hands and sold them to another customer in the shop, apparently a personal friend. :eek: Bizarre. :mad:

Fortunately, there are many other shops that love my business and the above shops I don't bother with anymore. :)
 
\He walked off, came back and announced they had one for $38.75, about $9.00 higher that other places, but no one had them in stock.

This place has them in stock.

I've bought 3 S&W M&P 45 mags from him, and a mag loader. Great to do business with, and he actually answers phone calls.

Located in Jax.

Glock 36 factory 6 round .45 ACP Glock-MF36106 [G36 Glock-MF36106] - $22.95 : Greg Cote, LLC



*EDIT*
Should have read the thread before posting...Bam Bam beat me to it.
 
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rubiranch brings up a good point, the G36's reputation for sporadic unreliability. I believe this is my twenty-third Glock and like all the others, it will go back to the factory for a physical and steel sights; as soon as the service is resumed.

Every time I visited the factory I have seen a service tech hand a Glock 36 and a bag of aftermarket parts to a customer and tell them it works now with factory parts. I ran a half box of cartridges through it at noon with no issues.
 
Maybe the owner had an emergency that was none of your business and he felt saying "that's not how we do things" was a really nice way of saying "I've got more important business to take care of, and your $30 doesn't keep the lights on here, good day".
 
I'm not defending the shop, but I don't know about GA gun shop restrictions, but maybe the shop owner has to abide but the "appointment only" restriction and he doesn't want to take the chance of you setting him up? Just speculation on my part.
 


And its easy to understand why. This was my Gen 4 Glock 36. I bought it brand new.
I NEVER got thru a box of 50 rounds without is jamming 2-3 times.
I had two good friends, one of them who loves Glocks and recommend this one to me
tear it apart, inspect, clean and lube and nothing helped.

I gave it to another friend of mine who was aware of why I disliked it soo much.

My M&P .45 has performed flawlessly since day one.

Its the only gun that I have ever purchased from a LGS.

the 36 was the red headed step child. Some 36s are flawless,and some are turkeys. The first one I had was perfect the second one jammed with every mag,and I had several different mags.Finally got sick of it and sold it.If you have one that works,its a keeper
 
The place is difficult to pull in and out of so before I drove off a truck pulled in, the driver put his phone up to the door to show the employee the screen and he and his passenger were let into the shop.
 
And its easy to understand why. This was my Gen 4 Glock 36. I bought it brand new.
I NEVER got thru a box of 50 rounds without is jamming 2-3 times.
I had two good friends, one of them who loves Glocks and recommend this one to me
tear it apart, inspect, clean and lube and nothing helped.

I gave it to another friend of mine who was aware of why I disliked it soo much.
.

Gee.. From all the fanboy love, I thought all Glocks were 100% dependable and reliable.

I won't own one so I don't know.
 
Having worked in retail sales, I can see why this happened, and can't fault him for it.

Granted that my experience is a good 9 years out of date, but assuming cash registers are still as slow to boot up as they were back in 2011 or the gunshop was using an older cash register, it makes perfect sense. All but one of the stores I used to work at would close a few minutes early if the parking lot was empty because last minute customers would always hold up closing out the store for some minor purchase that really wasn't worth the holdup.

So yeah, considering that the procedure for most gun shops during COVID-19 is to set up an appointment first since most gun shops are prohibitively small for social distancing, so they only allow one customer at a time inside the store at a time, and appointments help to enforce this. The store was closing early because they didn't have anymore scheduled appointments, the register was already closed out, would have likely taken more time to boot back up than the store was supposed to remain open, and as pricey as that magazine was at $38.75, it wasn't profitable enough to justify making an exception just to sell you it.

Lastly, and I can't stress this enough... Fellas, for those of you who have never worked as a cashier, clerk, customer service rep, etc, please be aware that in most cases, those employed in such jobs are not in control of anything more than that. They aren't in charge of pricing, how many items are in stock, company/store policy, or any of the other things the average dissatisfied customer chews them out for. Now they won't tell you that, because then you'll just ask to complain to the manager, and then the manager will just blame them for the customers dissatisfaction anyway, so either way they're going to get chewed out by someone, and they'd rather it not be their employer.
So yeah, as a man who was previously employed as a cashier, customer service representative, and other such underpaying, thankless jobs, I ask that folks cut these poor guys some slack, and unless they're actually doing their own job poorly, spare them your frustration. They already have to work their butts of for meager wages under less than adequate conditions and deal with difficult customers all day long, they don't need the added stress of having to bite their tongue while being blamed because their crappy employer didn't stock enough items to meet demand and overcharges for certain products. You're blaming Bob Cratchit for the faults of Ebenezer Scrooge.
 
Two cars and a truck parked by the side door. I recognized two of them so I seriously doubt he was alone. I never tried to enter, I just asked to buy the mag.
 
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