I disagree, it is a gun shop, not a gun museum. Every item in there has a price on it, implying it is for sale. If the salesman was willing to sell to me by appointment at a later time, why not then? I did not ask to come in and browse around, I wanted a particular item, which he pulled off the shelf to check the price. It was in his hand.
Covid-19 has shut down many businesses and forced others to alter their sales and service plans. I don't need an appointment to buy a burger, alcohol, grocery shop. I didn't need an appointment at the shop where I purchased the Glock 36; which is sixteen miles northeast down the exact same road.
A customer driving by and stopping for the first time will likely never return. I will never return. The shop does have extremely high prices and one of the highest fees to do a transfer. I have shopped there forty-four years. It is a shame it is being run into the ground.
I am in no way defending this shop, but having been in the retail business, I can tell you he may have had his cash register closed out for the day. If he sells out of his pocket, no big deal to sell you something. But if he has a computer cash register, opening it up and closing up again would not be worth a small purchase.