Having a similar experience with customer service right now, bought a brand new Shield Plus and out of the box it had a dead trigger...Inoperable...called them up and they gave me the usual canned response and told me to send it back. 6 to 8 weeks, I asked them how it even left the factory and...
Same problem with a new Shield Plus
I was reading to see if anybody else had a problem like mine, looks like it's not isolated..I bought a Shield Plus last week and after looking at the case model they grabbed me a new unopened box out of a stck of 6. I then made a mistake I never have made in...