Recent content by BillD344

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    Update: Smith and Wesson Customer Service and Quality Control (Extremely Negative)

    Having a similar experience with customer service right now, bought a brand new Shield Plus and out of the box it had a dead trigger...Inoperable...called them up and they gave me the usual canned response and told me to send it back. 6 to 8 weeks, I asked them how it even left the factory and...
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    Dead trigger on new S&W Plus

    Same problem with a new Shield Plus I was reading to see if anybody else had a problem like mine, looks like it's not isolated..I bought a Shield Plus last week and after looking at the case model they grabbed me a new unopened box out of a stck of 6. I then made a mistake I never have made in...
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