I got a call back from Kate, the customer service supervisor. She left a message on my voice mail.
She said the gun is being shipped back to me. She said the barrel is “within specs”; there is nothing wrong with the barrel.
I called her back and, of course, got her voice mail again and told...
Same problem with my Lew Horton 3 inch model 29. S&W sent me a UPS return label and I sent it in 2/15. They got it on 2/18 and I heard from them today.
I talked to Joe Mancue (not sure how he spells his last name) and he told me that this is not a problem but the way the barrels are now...