Recent content by Matt Butner

Just wanted to update everyone on my gun situation. I wish that i could say that the customer service improved but it did not. After sending the gun back i had to call several times and check the status. I finally got a call back saying that everything was checked out and that they would replace...

I wish I had the box but I threw it away the day we were shooting and all the ammo was shot. There were 4 of us shooting that day. I shot the rest of the ammo in my buddies competition glock. I do remember shooting most of the ammo before this happened though. I wish that I still had the box as...

Yes they were the jacketed hollow points. I called customer service this morning at 8am. I was transferred to a manager and was then told they would not be in the office until 12:00pm. They took the serial number "again" and I left a message but have not heard back yet. I plan on emailing them...

After looking at the short mag i noticed one of the edges are messed up. This mag worked fine until this happened. I am assuming the pressure in the gun caused this?

Sorry, i have not even seen the youtube video your talking about. I can tell you for a fact that its not me. The only reason i posted this is to help others decide for themselves about the gun, not that i am saying do not buy this gun because i was extremely happy before this. I just want my gun...

Maybe i am overreacting a bit but the thought of buying a gun and its been out of service longer than i have had it is frustrating. I am sending it back with as much detail along with it as possible. Hopefully this will be taken care of soon. I really miss having my gun.

Yes that possibility is there but i am sure it was not. I even sent the casing in to Smith & Wesson but did not get that back.

It was factory white box ammo either purchased from walmart or a local gun shop. My friend who was also shooting that days was there with his .40 and had reloads. There is a possibility that it could be one of his loads; however, i don't think it is. I just can't believe this was not caught...

White box Winchester.

Here are the pics

Sorry if it is hard to read guys, its been a long day plus add the frustration of this. Pics coming.

I am not judging based on one gun, i am judging based on the fact that they sent the gun back saying there is nothing wrong. Clearly the inspection process was more of a "quick glance". Like i said i really liked this gun, the customer service has been terrible though, enough to make me question...

Well this is my first post on here and it is not due to a pleasant experience. I bought my shield a few months ago after doing a lot of research and shooting myself. I decided on the shield out of several other guns for a number of reasons. Made in the USA always appeals to me, plus i still have...