Recent content by Shield_Malfunction

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    Smith and Wesson Shield Malfunction and Customer Service

    1. Agreed. I was patient. I gave them 3 opportunities before posting the issue on forums. 2. This is not a failure to feed or failure to eject, aka common malfunction. The cartridges are not exploding in the firearm blasting the magazine out of the gun resulting in a KABOOM or case...
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    Smith and Wesson Shield Malfunction and Customer Service

    Blazer brass and other similar offerings is what I am referring to as light loads or standard factory ammunition. A 155 XTP at 1300 fps is still in 40 S&W territory, this malfunction also happened with warm 180 gr loads. Yes these loads are hot, but they are within SAMMI spec, the gun should...
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    Smith and Wesson Shield Malfunction and Customer Service

    I plan to. Probably going to a G27 after this ordeal, carrying a LCP and/or SP101 357 mag at this point.
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    Smith and Wesson Shield Malfunction and Customer Service

    I feel that a refund or completely new firearm is a fair request after 3 months and 3 attempts to fix the problem.
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    Smith and Wesson Shield Malfunction and Customer Service

    Checked it out after the 1st time they "fixed" it and it seemed fine to me, wasn't going to disassemble further than a field strip after that secondary to warranty service issues. I am done defending the gun, I have given them over 3 months and 3 opportunities to fix it. There is something...
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    Smith and Wesson Shield Malfunction and Customer Service

    Not being a smart *** here, but the factory should have done that the 3 times they have supposedly "fixed" the gun. I did not want to disassemble the gun past a field strip after the first go around, because I didn't want to screw something up in the slide/striker assembly.
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    Smith and Wesson Shield Malfunction and Customer Service

    This does not happen with light factory ammo. This does happen with full power self defense loads. This has happened with ammunition that runs completely fine in my fathers Ruger SR40c. If the problem was a failure to feed, failure to eject, etc. then I would say I need to try a different...
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    Smith and Wesson Shield Malfunction and Customer Service

    The failures occur with full power ammunition, it does not occur with light factory/target ammunition. I have heard good things about Underwood, they seem to make high quality products.
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    Smith and Wesson Shield Malfunction and Customer Service

    Youtube link: https://www.youtube.com/watch?v=GS5Qop8Fe8E I bought the Smith and Wesson 40 S&W Shield without manual safety in December 2014. The backplate slides down out of the slide as seen in the video and prevents the gun from going into battery. The gun has been sent to customer service 3...
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