Disabled1
US Veteran
Like, when you're speaking? That is what you were referring to, correct?
On a different note, PSA finally sent me a tracking number.
-
Forum Update: We've upgraded the software to improve security, performance, and the overall experience.
👉 Read why we made the change | Support the Forum
Palmetto State Armory...legit?
- Thread starter coolcobramatt
- Start date
- Status
Like, when you're speaking? That is what you were referring to, correct?
On a different note, PSA finally sent me a tracking number.
Ricrock
Member
I have been looking at two orders, one 8-10 for ammo. and the other 8-12, for a BCG. Both have been saying "processing" for over a week. I have sent Palmetto two e-mails, they have ignored both of them.
Tonight I finally had my fill of this and cancelled my orders. I am giving them 24 hours to respond confirming the cancellation or I will cancel the orders with my credit card company.
This is no way to run a business!
I'll let you know how this plays out.
Rick
Tonight I finally had my fill of this and cancelled my orders. I am giving them 24 hours to respond confirming the cancellation or I will cancel the orders with my credit card company.
This is no way to run a business!
I'll let you know how this plays out.
Rick
Disabled1
US Veteran
Rick, believe me, I DO KNOW what you're going through! After several phone calls to their sister stores, and some very nasty emails sent to them, I finally got a response! They were claiming the computer system had to be updated, blah, blah, blah............I told them how I had been reading past internet posts on how slow their shipping was, all the way back to 2013. I threw the nastiest language at them just to get a response. IT WORKED! My BCG will be at my front door this Monday. It only took 15 days for a response and 19 days to get it. SMFH!
Rick, believe me, I DO KNOW what you're going through! After several phone calls to their sister stores, and some very nasty emails sent to them, I finally got a response! They were claiming the computer system had to be updated, blah, blah, blah............I told them how I had been reading past internet posts on how slow their shipping was, all the way back to 2013. I threw the nastiest language at them just to get a response. IT WORKED! My BCG will be at my front door this Monday. It only took 15 days for a response and 19 days to get it. SMFH!
Thank god now the world can go back to spinning on its axis because you have your new BCG.
Enjoy the new BCG. What are you putting it into?
I would agree that PSA is legit. However, in my sole experience with them, their customer service was terrible. My first order was a case of ammo. UPS lost it. Of course, that's not PSA's fault unless it was packaged or labeled incorrectly. Still, working through it with PSA was excruciating. Very pleasant people on the phone, but they did not follow through with their promises. It took repeated phone calls to them and I spent a lot of time on hold waiting for them to answer their phone. I'll pay more, somewhere else for adequate customer service.
The rest of the story: I finally got PSA to refund my money and then about 10 days later UPS found my package. A 40 lb case of ammo, and they lost it? UPS tried to deliver to my house without advising me. I wasn't home and UPS wanted a signature. They didn't leave a note or anything. Seeing truck tracks in the drive, I checked online and found the 40 lb case of ammo was being sent back to the shipper. Had I been home to receive the shipment, I'd have been back on hold with PSA trying to pay them for a lost shipment they already refunded. I can only imagine the customer service nightmare trying to do that!
UPS's mess-up not withstanding, based on the way PSA handled things, I doubt I'll buy from PSA again.
The rest of the story: I finally got PSA to refund my money and then about 10 days later UPS found my package. A 40 lb case of ammo, and they lost it? UPS tried to deliver to my house without advising me. I wasn't home and UPS wanted a signature. They didn't leave a note or anything. Seeing truck tracks in the drive, I checked online and found the 40 lb case of ammo was being sent back to the shipper. Had I been home to receive the shipment, I'd have been back on hold with PSA trying to pay them for a lost shipment they already refunded. I can only imagine the customer service nightmare trying to do that!
UPS's mess-up not withstanding, based on the way PSA handled things, I doubt I'll buy from PSA again.
ChattanoogaPhil
Member
- Joined
- Oct 18, 2009
- Messages
- 14,601
- Reaction score
- 20,622
I ve been thinking about the $159 deal for a couple days....I have till Monday at noon to make up my mind....unless they sell out first
They are back.... $139 free shipping.
PSA AR-15 Complete Blem Lower - Classic Edition - No Magazine - 37202
There are quiet a few nice blem lowers in stock with free shipping. I personally like the deal on the STR stock.
Daily Deals
Order placesd 9/2 arrived at my FFL on 9/8. Picked it up today. Small blem mark where a punch or something metal nicked the rear corner of the magwell. I only noticed it because it was shiny. Nothing that couldn't happen during your avg range session. Birchwood Casey super black pen made it disappear for now.
OP
coolcobramatt
Member
Every simple part I look for is always still out of stock., upper accessories, optics, everything. I gave up and ordered from Primary Arms and got everything a few days later.
Even the Aimpoint/Magpul deal that was never in stock is still out of stock.
Crappy company in my personal experience.
Even the Aimpoint/Magpul deal that was never in stock is still out of stock.
Crappy company in my personal experience.
I completely disagree that it is a crappy company. They just have a large following and their deals are limited quantity. If you check the site often or get their emails you can catch the deals.
I like Primary Arms too but they are almost always more expensive for similar or the exact product. If you scroll through Primary Arms site they are also out of stock on a ton of products. It happens to everyone.
Last edited:
I ordered a 'blem' lower with magpul furniture for their labor day sale. I was contacted by 'compliance' asking for my LGS FFL paperwork. LGS owner had previously stated that PSA indeed had it on file before I placed the order. Had no problem faxing it to them and they responded promptly after I asked if they had received the proper information. The item is still 'pending'. Which I guess 7-10 days is normal processing time for them. Hopefully I get it before the month is up! Will post back with full experience later.
sgtsandman
US Veteran
Seems to be. I ordered some magazines from them on the second and still have not gotten beyond processing on the order as of today.
Sent from my iPhone using Tapatalk
Sent from my iPhone using Tapatalk
Sheepdoggit
Member
- Joined
- May 16, 2014
- Messages
- 47
- Reaction score
- 12
I bought a PSA AR-15 a couple of years ago and am happy with it. I have one of the ones with an FNH barrel and magpul stock. In all it was only $633 with a blem that I still haven't found yet. MrGunsNGear highly recommends them. They aren't the quickest and most responsive, but no business is perfect and I am glad their strength is building quality ARs for less.
Sounds like some folks have nothing better to do than make an order and then sit in front of their computer and hit refresh on the order page.
They have great deals to offer you and you can best offer yourself a little patience. A slight variation on an old saying. You can have it cheap, good quality or fast. Pick two.
Sent from my iPad using Tapatalk
They have great deals to offer you and you can best offer yourself a little patience. A slight variation on an old saying. You can have it cheap, good quality or fast. Pick two.
Sent from my iPad using Tapatalk
Last edited:
sgtsandman
US Veteran
The one's I ordered were D&H. I got notification yesterday that they were shipped. So, the processing estimate time seems to be pretty accurate.
OP
coolcobramatt
Member
Well it seems divided good and bad 50/50. Enough bad for me not to deal with them again. I'd rather pay a little extra and have my item that week than wait 2-3 months or more.
I get "good deals sell out quickly" but these guys are ALWAYS out of stock on MANY pieces. Not all are smoking deals, just check the optics. Half of the items are OOS and have been since I posted this thread. Proof is in the pudding.
Mods, time to lock the thread as we have discussed this to death now. I appreciate everyone's input!
I get "good deals sell out quickly" but these guys are ALWAYS out of stock on MANY pieces. Not all are smoking deals, just check the optics. Half of the items are OOS and have been since I posted this thread. Proof is in the pudding.
Mods, time to lock the thread as we have discussed this to death now. I appreciate everyone's input!
Last edited:
crracer_712
Member
They sell a ton of stuff that isn't a 'good deal', most of the good deal stuff that people are willing to waiting on are AR15 related parts (mostly PSA branded stuff) and ammo bundles. The rest, you could pretty much find a better deal elsewhere. Although I did snag a 10/22TD in a sale flyer at a hell of a price, and anything that requires an FFL transfer is handled at a different warehouse and sent out promptly, as opposed to the hit or miss shipping on their other items.
They've got good stuff, just depends on your patience or need at a particular time I reckon.
Last edited:
- Status
