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Old 04-06-2014, 10:58 AM
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Default Hornady LNL AP rifle rotor - blemish in machining

I just installed a micrometer measure in my handgun rotor and when I went to put the "screw style" measure into the parts box that contains the never used rifle rotor I noticed a blemish in the machining. Is this severe enough that I should have Hornady replace it? I will be using it once I can find some rifle powder
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Old 04-06-2014, 11:02 AM
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I'd use it. It is too small to be a problem.
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Old 04-06-2014, 11:04 AM
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That little itsy bitsy spot?

I am no machinist but it does not appear to be a problem. After using the rotor you will probably have more scratches and lines .
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Old 04-06-2014, 01:49 PM
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I wouldn't worry about it. Maybe, if it were in the actual powder chamber, but not where it is.
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Old 04-06-2014, 03:06 PM
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Hmmm, a follow up post is missing and I know it didn't break any rules

The photo may not do the "imperfection" justice. When you run a finger nail along the spot, it's actually a scrape/"gouge" in the rotor. Given this operates and seals based on machined surfaces, I was concerned!

I also didn't want to damage the other surface, like putting a scored piston back in a cylinder!
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Old 04-06-2014, 03:16 PM
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Quote:
Originally Posted by smokindog View Post
Hmmm, a follow up post is missing and I know it didn't break any rules

The photo may not do the "imperfection" justice. When you run a finger nail along the spot, it's actually a scrape/"gouge" in the rotor. Given this operates and seals based on machined surfaces, I was concerned!

I also didn't want to damage the other surface, like putting a scored piston back in a cylinder!

I have a RCBS (old) that came with two rotors. I looked at mine and yes they are smooth as a baby's bottom.

If the defect is more than what it seems in the pic, just call Hornady they have excellent service (gee, as good as the Blue guys) They will fix or replace it. I would think it would fit in the small USPS flat rate box so shipping is like $5 back to them.
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Old 04-06-2014, 09:58 PM
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Quote:
Originally Posted by Rule3 View Post
I have a RCBS (old) that came with two rotors. I looked at mine and yes they are smooth as a baby's bottom.

If the defect is more than what it seems in the pic, just call Hornady they have excellent service (gee, as good as the Blue guys) They will fix or replace it. I would think it would fit in the small USPS flat rate box so shipping is like $5 back to them.
If they agree it could carry powder around and if you offer to email them a photo, they will likely ship one without even requiring the return.
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Old 04-07-2014, 01:19 PM
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Spoke with sales who sent me to a tech and he requested I send him pictures, serial #, purchase date, .... Hope to hear from him today or early tomorrow!
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Old 04-07-2014, 05:28 PM
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As TwoBoxer mentioned they may just send you one.
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Old 04-10-2014, 01:43 AM
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New rotor on the way. They sent me a label and the old rotor headed back! GREAT customer service!
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Old 04-10-2014, 02:21 AM
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New rotor on the way. They sent me a label and the old rotor headed back! GREAT customer service!
Grats! I guess they figure they can refurbish it.
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Old 04-10-2014, 07:42 AM
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And I'm NOT complaining nor tossing grenades!!!!!

I think it may be more relationship/trust building with a "new customer". It's my first "repair request" although I have called in a few times with some setup questions. I'm told they do a pretty thorough job of tracking customer interactions and equipment when they are called and do look for patterns of "abuse". Again, I have no problems with that because it always seems like a few ruin good things for the many! Saw that happen with Costco/Sams return policies a few years ago when "members of a certain generation" abused their policy to upgrade TVs and then bragged about it on well known blogs!

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Grats! I guess they figure they can refurbish it.
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Old 04-10-2014, 01:51 PM
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Perhaps you're right.

My first call resulted in a complete lower assembly for the AP being shipped to me without requiring any return. They said they had become aware of an issue that could cause the problem I was seeing.

Maybe in that case the parts were too heavy/bulky to bother with the return either for verification or reuse.
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