Wessen Smith
Member
- Joined
- Apr 28, 2021
- Messages
- 17
- Reaction score
- 4
I have a Governor (blued) which I bought new about 1 year ago. Shortly after I got it, I began to notice what I describe as a flaking off of the "blued" finish on the cylinder. I'll pause at this point to say that I don't think the finish Is really blueing in the sense I understand that term. I see it more as a blacked finish of some sort.
Some of the odd things about the problem, which continued to to get worse over time, included the fact that the defect was only manifesting on one side of the cylinder, that the resulting bare spots were predomiñantly round in shape and appeared as more of a flecking away rather than a wearing away of the finish, and that the bare spots were predominantly on flat surfaces and in recesses on the cylinder rather than on sharp edges where I have seen wear-caused finish failure on other guns.
My gunsmith advised that S&W had run into some problems with their efforts to pun a blued finish on stainless steel parts, and that I should send it back to S&W. I did.
S&W acknowledged receipt of the gun, and advised that it would be about 6 weeks before they could get to it. Having heard nothing, about 8.5 weeks later, I called S&W to check on the status of my gun. The representative that I talked to said that the condition I observed was not a defect, and they would need another 3 weeks to give me an estimate for repair, and an additional 3 weeks to complete the repair. For reasons that I hope are evident, I asked that they send me back my gun, and they did.
My questions are have others among you had similar problems, is it typical for S&W to deny responsibility for defects, and is there anything I can or should try to do about it?
Thanks for your help.
Some of the odd things about the problem, which continued to to get worse over time, included the fact that the defect was only manifesting on one side of the cylinder, that the resulting bare spots were predomiñantly round in shape and appeared as more of a flecking away rather than a wearing away of the finish, and that the bare spots were predominantly on flat surfaces and in recesses on the cylinder rather than on sharp edges where I have seen wear-caused finish failure on other guns.
My gunsmith advised that S&W had run into some problems with their efforts to pun a blued finish on stainless steel parts, and that I should send it back to S&W. I did.
S&W acknowledged receipt of the gun, and advised that it would be about 6 weeks before they could get to it. Having heard nothing, about 8.5 weeks later, I called S&W to check on the status of my gun. The representative that I talked to said that the condition I observed was not a defect, and they would need another 3 weeks to give me an estimate for repair, and an additional 3 weeks to complete the repair. For reasons that I hope are evident, I asked that they send me back my gun, and they did.
My questions are have others among you had similar problems, is it typical for S&W to deny responsibility for defects, and is there anything I can or should try to do about it?
Thanks for your help.
