My wife sent her Victory back for the second time for the same problem. Got it back in just under 3 weeks.
She sent it out with the rail attached on the top of the barrels. Note that rail came with the gun. They took off the rail and for some reason never returned the rail or the holding screw.
Called and they said we will send them out in today's shipments. Well they got 1/2 of it right, sent a rail and Allan wrench but no holding screw. Heck I bet I have at least 10 wrenches of that size!-
Hey its wife's gun, I believe she will be calling about that today!