Update..................

S & W gave me a Fed Ex shipping label...later today it'll be on its' way back to S & W.

Thank you everyone for your responses. I had issues with two Ruger Superblackhawks and had to send them back a no. of times. I shoot medium loads & quite a few .44 Specials in my .44 Magnum pistols. I take good care of them, but I get upset when they don't function as they should.

I'll report back what I am told after S & W repairs it.

Same here, and I get a little disgusted when folks start making excuses for poor quality?? but Smith does tend to rectify their mistakes as well as they may, but sometimes quite frankly there is NO excuse for some of the stuff they send out.

But frankly Ruger is worse right now, but Smith did have some definite issues with the Shield in .40, and there were several "kabooms" that they really should have replaced weapons and did not, offered a "discount", that would have ticked me off??

The revolver I mentioned above did return from the factory with a broken rear sight, which scratched the top strap?? they offered to reblue it, I told them they weren't gonna get near it again. I had to wait nearly two months for a sight blade, which was a royal pain to change, I asked them to send me a rear sight assembly since they were out of sight blades, of course they refused...