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    Smith and Wesson Shield Malfunction and Customer Service

    Youtube link: https://www.youtube.com/watch?v=GS5Qop8Fe8E I bought the Smith and Wesson 40 S&W Shield without manual safety in December 2014. The backplate slides down out of the slide as seen in the video and prevents the gun from going into battery. The gun has been sent to customer service 3...
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