Search results

Derek from S&W just called and confirmed the frame is cracked. The revolver is not covered under the new warranty, but a S&W shouldn't do that. He is shipping a new 686 to replace it. How cool is that? DAve

Spoke to Ashley at Sandburr Gun Ranch this morning and her advice was to calm down and get on the phone. She is pretty savy lady, so I called S&W and a fella named Derek was very helpful, understood exactly that I just wanted to know what was going on. He took my number, found my revolver info...

But it isn't under warranty, sold years after the lifetime warranty started, but built just before. So getting a replacement revolver was never even thought of. I just wanted an expert opinion on the suspected crack and I thought, who better than S&W? DAve

Well, that would be just dandy. We should call in the morning and talk to a human. DAve

Poor choice of words on my part, forging void maybe? It is not a scratch as I cleaned the gun several years ago and it has sat in the case on it's right side. I saw the crack (if it is) because fouling had weeped out from the solvent. There is minor emotional value, the m19 he carried for years...

My brother in law brought me his father's PD revolver to check out and I found what I think may be a crack. Just to be safe I suggested we contact S&W and did so through email. A ticket was opened and I sent in the picture asking if the photo showed a crack or not. S&W requested the revolver...