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Old 10-02-2021, 08:56 AM
rem06 rem06 is offline
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Default Broken lower frame

this mp-15-22 just didnt survive the trip to Wyoming prarie dog town.
i am original owner, how do ibget this repaired or replaced? Will S&W cover this?
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Old 10-02-2021, 09:16 AM
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It may/should be covered by their Lifetime Service Policy.

Click here for contact info: Contact Us | Smith & Wesson
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Old 10-02-2021, 09:18 AM
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OUCH!
I seriously doubt S&W will fix/replace at their expense.
Clearly the owner's fault and not a manufacturing mistake.
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Old 10-02-2021, 10:30 AM
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Not being funny but maybe try one of the super adhesives?
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Old 10-02-2021, 10:40 AM
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i can see both sides.This could have been a weak spot in the material used 10+ years ago? cleaning solvents could have weakened it over time? i surely hesitated over buying this since it was not aluminum in the first place.
surely this is not the first one to crack! anybody else have this happen to them. i did not see what happened to cause it.
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Old 10-02-2021, 12:06 PM
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Couple years ago I cracked the front pivot pin housing on the lower. I sent it in for a broken firing pin and mentioned the broken lower and they replaced it.

Never hurts to asked them.
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Old 10-02-2021, 12:22 PM
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i have the contact info for monday, thank you!
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Old 10-02-2021, 02:52 PM
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If they won’t fix it, you could 3D print the lower. I believe there is a free file on the internet!


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  #9  
Old 10-05-2021, 03:11 PM
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i called, spoke to an actuai person,he sent a label and it will be in their hands tomorrow! pretty tough to beat that! so far so good.
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Old 12-15-2021, 07:04 PM
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Quote:
Originally Posted by Mike, SC Hunter View Post
Not being funny but maybe try one of the super adhesives?
i should have used gorilla glue!

at first they said we will change the SN plate and send it back to you once i paid the $175.00 bill for a new lower.
so i been waiting....
breakdown on price was $25 for new lower the rest LABOR AND RANGE test fee! 🥺
i
got a call for my local ffl info to send it to? ah duh?
another $25 to $50 ( not sure of their current ffl fee?)

but they said if you submit that to us ,they should reimburse you for that?
i said when you get his ffl lisc ,why dont you pay his bill?
or have him send you the bill?

so i asked, i just came back from wyoming shooting 1500rds, can you at least strip clean the upper?

they should? we'll see?
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Old 12-16-2021, 11:56 PM
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If they replace the part (the lower) with the original serial number plate, why can't they just send it back to you?

Were you to attempt an adhesive repair I would try to reinforce it with some metal. Either that or fill part of that upper grip area with JB Weld and then drill & tap some screws through holes in the plastic into the JB Weld.

It might end up being stronger than the original...?

Cheers!
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Old 12-17-2021, 01:16 AM
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Quote:
Originally Posted by rem06 View Post
this mp-15-22 just didnt survive the trip to Wyoming prarie dog town.
i am original owner, how do ibget this repaired or replaced? Will S&W cover this?
What happened that it broke?
  #13  
Old 01-18-2022, 06:52 PM
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no idea how it broke? went to use and saw the crack, honestly

still waiting...i would highly recomend not sending your *** plastic ,composite lower back to S&W ,

GLUE IT YOURSELF!
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Old 01-18-2022, 07:02 PM
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Quote:
Originally Posted by STORMINORMAN View Post
If they replace the part (the lower) with the original serial number plate, why can't they just send it back to you

Cheers!
that is what they said they were going to do in the first place! guess they changed their minds!
i asked them and they wouldnt answer that!?

I am not happy at all with them over a $24.00 part!!!!!
their cost on the lower they said was $24 on the invoice!
all the rest was labor and testing. now ffl

she said this past friday when i was trying to get an update as i sent them my ffl info before Christmas, that she will definitely call me back Monday ot Tuesday also. guess they forgot to do that too....as i did not get a call
i still have no idea what they are doing!
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Old 01-18-2022, 07:04 PM
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started this **** on 10/2/2021
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Old 01-19-2022, 12:55 PM
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Quote:
Originally Posted by Just another 22 shooter View Post
OUCH!
I seriously doubt S&W will fix/replace at their expense.
Clearly the owner's fault and not a manufacturing mistake.
A Psychic perhaps? That's a weak point on these, civilian ARs, military issue.

Last edited by bamashooter; 01-19-2022 at 12:56 PM.
  #17  
Old 01-19-2022, 04:27 PM
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Quote:
Originally Posted by bamashooter View Post
A Psychic perhaps? That's a weak point on these, civilian ARs, military issue.

yup,good call! i agree

i should have glued it or thrown it away! vs paying so mu c k.

just a note for the next guy that breaks one

glue it or toss it
  #18  
Old 01-19-2022, 04:38 PM
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Sorry to hear about your pain, there are some things here that don't make sense to me on S&W's side. I sent firearms back twice and as long as the serial number remains the same, it should get shipped right to your door. Both times Fedex was used, sending to S&W and returned to me by S&W???
Anyway, did they give you any idea what they think might have happened??? Please continue to update us on this saga.
  #19  
Old 01-20-2022, 12:24 PM
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they supplied no info on why it cracked and nor do i know.

i only sent it in one time

first time i called to check on it , they said they were going to change the serial tag on new lower to matxh my sn#, and replace the lower , and send it back. cool,,, i paid the $176 bucks. never got the gun?
i waited a few weeks and called back and they said they were going to replace the lower and it will have a new serial plate and will require a ffl! i already paid the bill!

i said WAIT A MINUTE. that is not what was said the first time i called.
i gave them my ffl contact info and told them there foes another $50 for transfer fee! they said to turn in in to customer service, they maybpay that? may? and heard nothing for 3 more weeks.
so i called back again...no freaking idea whats going on, gave ffl info again and she said she will call me back by mon or tue.....still waiting and now its thursday.

next time i call them ill tell them to send my broken piece back and ill glue it , with a refund!

Last edited by rem06; 01-20-2022 at 12:28 PM.
  #20  
Old 01-20-2022, 12:39 PM
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Find a local FFL that operates from his home. No transfer should cost $50 for a firearm you already own. Guy I have used for 15 years costs $10 and lives about 5 min from me.
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Old 01-20-2022, 12:57 PM
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Quote:
Originally Posted by B.Thomas View Post
Find a local FFL that operates from his home. No transfer should cost $50 for a firearm you already own. Guy I have used for 15 years costs $10 and lives about 5 min from me.
unfortunately i dont know a guy like that locally.
would there be a link of a list of ffl guys in a zip code area?

the list i found only had 2 places in a 20 mile radius
  #22  
Old 01-20-2022, 01:13 PM
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better yet, i emailed S&W for my broken lower back with a refund!
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Old 01-21-2022, 09:26 AM
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Quote:
Originally Posted by rem06 View Post
unfortunately i dont know a guy like that locally.
would there be a link of a list of ffl guys in a zip code area?

the list i found only had 2 places in a 20 mile radius
FFL Registry: Search By ZIP Code
  #24  
Old 01-21-2022, 09:54 AM
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If you ask in a nice manner ... you would be surprised what people will do for you .
Don't be ugly , don't be mean , don't accuse anyone of making junk ...

Being Nice and Asking + saying the magic words, Please and Thank You
can get you a whole lot of happiness ...
Gary
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Old 02-16-2022, 10:43 PM
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oh, i was nice they just told me one thing and did another.
anyhow ,done with this as i picked up at ffl $35.00 was their fee. submitted it to S&W as one of their reps said and i actually got a $35.00 check in the mail
back to shooting and hoping this composite holds up better.
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Old 02-17-2022, 01:18 AM
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Thanks for the update.

Did you ever answer our question as to what you were doing when it broke?
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Old 02-19-2022, 11:10 PM
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i pulled it out of my bag. we started shooting it and the stock felt weird. I have no idea how it broke?
  #28  
Old 04-19-2022, 05:32 PM
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Send it in. The worst they will do is charge you for a new lower.
They may be able to do some paperwork about the serial number so you don't have to do a new 4473
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Old 12-24-2022, 09:23 AM
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Quote:
Originally Posted by dmthomp32 View Post
If they won’t fix it, you could 3D print the lower. I believe there is a free file on the internet!


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Yes there is and mine turned out great. The stock part is different but better for many options like foldable stocks or whatever you want to put on it
  #30  
Old 06-07-2023, 12:02 PM
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If they won't fix it, take to a gun shop and compare with a ar-15 lower for a parts swap. then by a S&W MP lower and which parts. Cheaper than paying Smiths price.
  #31  
Old 06-07-2023, 02:07 PM
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OP hasn’t been back in almost 4 months. Hope everything got fixed.
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