the insight lasers were poorly constructed. there was a problem with the switches, guncleaning solvents adversely affected them causing them to fall apart and the laser to become unusable. S&W then switched to crimson trace who redesigned the switches so the problem is gone. The good news is when it goes bad, S&W will replace it with a crimson trace laser. I have one of the early ones and they did it for me no charge. I haven't had any problems since. As far as ammo, they tend to dislike hard primers, i use federal ammo in mine with no trouble.
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