First of all, I'm new to this forum and fairly new to gun owning. I purchased the BG380 with laser for concealed carry about a month ago. I put about 200 rounds of a couple different types of ammo through it, and it did great. But then, the screw of the laser apparently came loose (which seems to be a common problem from what I've read on here) and it caused the slide to fail to go backwards. After some maneuvering (and a little force) I was able to get the slide back...by this time, the screw of the laser was completely mangled. So I sent the laser back to S&W and about 2 weeks later I received a new one. I installed it with some Loctite and went to the range- within 200 rounds I had about 7-8 jams including failures to feed and round stovepiping. I took the laser out to see if that was the problem, but still got the same results. Needless to say, the gun is on its way back to S&W to figure out the issue.
I was wondering if anyone else has had a similar problem, and also what the average turnaround time is for repairs.

On a positive note: about a week after receiving my new laser, S&W sent me a new magazine. So, although I'm not happy about having to send my gun back, at least I know S&W cares about their customers

have heard that the laser screws are horrible . pretty common complaint.
the M&P bodyguard may be the way to go if yours keeps giving you problems ask S&W for a new gun.

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S&W BG380, S&W 915 9mm

I adjusted the laser as best I could on day one.
After 300 rounds, it was way off: low and to the left.
When I field-stripped it, the screw holding the laser assembly was loose.
My BG 380 is new (9/15/2015), so maybe a one-off issue.
Time will tell!
Rich

Update: I just talked with S&W today and was told my gun should be on it's way back next week (they received it 10/6)..fast turnaround time!
I was also told that the chamber was polished...specifically the feed ramp of the barrel, and that they replaced the grip body? Not sure how the grip body was affecting the fallure to feed issue, but I guess I'll have to take it for a test run when I get it in. Fingers crossed!