I imagine I'd notice that in the LGS . . . Different scenario

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Wisdom comes thru fear . . .

OK is there a way to match up S&W serial number to manufacture date and more importantly shipped configuration?

We got no idea where the OP purchased his "gift". Lotta unscrupulous people out there in the world and that 1:8 melonite barrel configuration seems about the most highly sought after thing in the M&P 15 world.

My most humble apologies. I stand corrected. Glad to see he re-engaged here.

Factory letter from Roy would straighten that out . . .

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Wisdom comes thru fear . . .

Or when he talks to S&W and they say what are you talking about, we shipped that thing with a 1:8.......

All of my m&p rifles came dirty (test fired)from the factory. How exactly would you determine if it's been fired,more? Once it goes out the door, its a used gun. The ops level of firearms knowledge has nothing to do with a business transaction. He paid for the current sport 1/9 model, what entitles him to a product that costs more? His lack of barrel stamping knowledge? A sticker? He got what he paid for, plan and simple. It sucks its not exactly what he wanted and hopefully it gets worked out but sometimes lessons are learned the hard way. Maybe this thread will help teach others the importance of carefully inspecting all firearms before walking out the door.

He was supposed to get what he thought he paid for. In fact the box even mislead him into believing he'd be getting something else.

Am I to believe that you would walk it off after getting 15 inch wheels after you thought you had gotten 16 inch wheels on the purchase of a new car? But maybe you didn't bring a ruler to inspect your purchase?

He did pay for what he got, as the alternate would be stealing. He however did not get what he thought he paid for and it was actually his barrel stamping knowledge which lead him to understand that he did not indeed get what he thought he paid for. How much burden are we putting on the buyer? The burden is on the factory to provide what they say their selling, to not do so intentionally is fraud, to do so unintentionally is poor QC. But mistakes are made and people should inspect their items, I just don't think it's feasible to break down every little thing and check every little thing like you are suggesting.

@ Red Dragon, go to OP's post #1 view attached pic number 3

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~ From the Land of Lobstah ~

The ops first post has three separate pics of general information. I don't see a pic of a mislabeled box or rifle barrel. That pic could be from a rifle 2 years ago, proves nothing. If he's new to firearms then how does he know or care about the 1/8 5r barrel? Research, but then he'd know it comes with a 1/9. Checking the twist rate on a rifle he's buying just because of the twist rate seems to much to ask of the buyer?

The pics may not state it but he wrote that it was, it seems like you think he is intentionally trying to deceive us. It could be true, but I was taking his story at face value.

Maybe he wasn't buying it solely based on twist rate, it was just a nice to have perk. Just because I was told and read that my Toyota Tacoma comes with 16" tires only to find that I got 15" would have me running back to the dealership. Also, he probably did research, but you know it's not like he knew to look for mislabeling. Also sometimes Internet will say something and box will say another, sometimes the box is correct. You seem to act like he knew this was coming and should've done everything to prevent what he didn't know was coming. Kind of a difficult task. Prepare for the punch that may or may not come in the next 5 min or 10 years.

I do see your point though. It would be prudent to make sure you have most everything before walking out the door, but the seller is manufacturer on the other hand have an obligation to advertise and label accurately. I would say that after he gets a replacement barrel from s&w if the box was mislabeled, that he use this as a headache and lesson learned. I wouldn't tell him to walk away from this though empty handed

Soup cans and shoes? Y'all are getting way off course.

What if it's actually a 5R barrel marked 1/9? Collectors item!

The pics are of the labeling that is wrapped around the handguard on the rifle. Yes, it's not the box, but is attached to the rifle itself.

Sure, I guess he could have just pulled the pics off the internet and made this whole thing up. However, I'm willing to give him the benefit of the doubt. The labeling attached to the gun said it had the feature he wanted. Why should he have to examine it more?

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Freedom isn't free.

Interesting, on another note I found i do have the 1/8 5r barrel on my s&w moe magpul. I could've cared less before I knew about all this, but now that I know, I do care!

All wrapper labeling and such should be removed to inspect the gun for damage/cosmetics, and while inspecting the gun you of course read all markings on the gun. Basics.

In this case it sounds like to me SW is culpable. But that's no reason to suggest that inspecting a paper label is a substitute for basic gun inspection prior to transfer.

Yes, I meant 62 grains, not 162 grains.

Thanks!

Seeing the third report... I wouldn't even bother with the gun shop. I'd just call SW.

Op- did you get a hold of anyone on Friday(the 2nd)?

My Sport says the same thing on the barrel and it shoots like a champ, I have had not 1 issue with it and have shot the heck out of it. But I do understand if it said 1:8 twist that's what you should get. I myself broke the mbus rear sight and call S&W and they are sending me another one even when they said it wasn't covered by warranty, I said why would it not be covered it got knocked off a table by accident, how is that my fault, so they said they where shipping on on Monday not sure if they will but I will wait and see.

Are you serious?

A warranty covers manufacturer defects. It falling off a table certainly isn't S&W's fault.

I think S&W just demonstrated how nice/good of a company they are. They had no obligation to do that and have gone above and beyond. It gives me even more confidence they'll handle this rifling label issue appropriately.

These folks might get a free mag or something along those lines, but S&W is not going to rebarrel their rifles. When they first changed the barrel, the website still had the 1:8 barrel listed in the spec sheet. S&W responded that they were sorry, but they are no longer using that barrel on the Sport.

"Handling it appropriately" doesn't necessarily equate to giving them a 1/8 barrel. I think there are a wide variety of options they could do to demonstrate good faith in light of their mistake. (Yes....I admit a case can be made that the customer made a mistake. But I think the preponderance of blame, by far, is on S&W.)

Free mag or mags. Credit for S&W gear like hats or shirts. Providing a refund if the LGS won't. Giving a fee to the LGS for handling the return.

Almost anything more than "You didn't notice it. Tough noogies. Too bad so sad." is just fine.

Ok, we are on the same page... S&W support is really good, but don't want to give the impression that S&W is going to give them what is listed on that sheet.

***???????

I am assuming that you typed Whiskey Tango Hotel...

And ya, I agree... Pinger, why in the world would you call the manufacturer because you, or someone else shooting with you, knocked the gun off the table and broke the sight? The guy that broke it should be replacing it, not the manufacturer.

Plastic sight busting from table height rifle drop.

I've got MBUS on my 1522, but never thought much of them on a battle rifle.

I'm amazed that the guy even had the audacity call, even more amazed s&w decided to be nice and cover it. It's warranty, not insurance. Either that or this guy must be great at arguing and should become a lawyer.

I've been mistaking a lot of posts lately for intentional when the author was being sarcastic. So, help me out here, are you being serious with this question?

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Freedom isn't free.

I suppose you could make a case for it.

They specifically market it as a "duty" rifle. If the rifle as equipped can't survive the slightest bit of rough handling expected of a duty rifle, then maybe they ought to market the rifle as a fragile device not meant for duty or replace it.

Well ya could try...

He did try and apparently succeeded. Even with the logic that it's a "duty" rifle I think it's strange to think it's the fault of S&W. Still, they sent him a new sight. Gotta love S&W customer service.


Hmmm, my magazine stopped working after I fired the last round. Do you think they will send me some more bullets to make it work again?

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Freedom isn't free.

If my kitchen knife gets dull, do I get a refund?

Oh yeah, S&W has excellent CS. But there's something about a rifle marketed Military Police for duty use that isn't equipped to survive a bit rough handling that just doesn't ring the right tone. I think I'll stick with steel sights and Aimpoint. That said, Colt equips their 6920 with MBUS too. Magpul now offers steel sights adevertising "maximum strength". Be interesting to know what actually broke.

"If my kitchen knife gets dull, do I get a refund?"

Absolutely! Don't you remember the infomercial for the Ginzu knife. If it ever gets dull they will send you a new one. Hmm, now what did I do with their address?

Truthfully, I still have mine and it works great but I didn't use it to cut beer cans in half.

Well I thank them for doing it and I got it Monday and back on my rifle. I just couldn't believe that it broke.

Here is what S&W said about my Sport manufactured in January of 2014 about the new barrel, this is all the information they will give me also. I know you cannot read it I tried to make it bigger, in a nutshell it says it's melonite coated or called MCR (maximum corrosion resistant)

Attached Images

Barrel.jpg (6.2 KB, 48 views)

Well he took off before I noticed it was broke, I just saw it fall and he picked it up brushed it off and said all good, I went back shooting my XD9 and when I got back to the rifle table he was gone and then I noticed that half my rear sight was missing. He didn't want to spend the $50.00 bucks replacing it.

That still doesn't answer the question or how you think the manufacturer is liable

Well like others have stated above, it is a duty rifle and if something breaks that easily as falling 4-5 feet off a table onto solid concrete and broke then is it a fragile duty rifle. Also for the money that I paid for the rifle and to say in there manual and in there advertising of there firearms, lifetime warranty, well that to me should cover anything even accidentally falling off a shooting table and anything breaking on that rifle, anything..

I am just happy that Smith & Wesson has such a great customer service base in there company, that hard working people like us can save are hard earned money and purchase one of their firearms and have items covered when things break or go wrong with them.
It also boils down to, word of mouth and forums like this, no company even wants one customer getting on sites like this one and bashing them in anyway, they want them to get on here and tell everyone that, "Hey everyone my sight broke by accident and they replaced it." When I talked to the guy in the parts department he was not even concerned, they have spares laying around the shop. Ones they pulled off special order rifles that a lot of people don't even want the poly Magpul sights they was the metal ones.
Well enough ranting, you all have a great day.

Just because you can doesn't mean you should.

Lack of personal accountability is the root cause to many of today's problems.

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Really? U saw it in Wikipedia?

This sounds like a line from a sit-com. I honestly thought it was sarcasm and pretty funny sarcasm. Then reading further I just went to, "For real". "Come on". Drop on your noggin from 4 to 5 feet onto concrete and you might not wake up. I wouldn't even have thought to have asked for a new sight I would have just felt like a dope for leaving my rifle where it could be knocked to the ground.

You've got to be kidding me. I can't believe someone can think like this. "hard working people like us?" As opposed to those lazy slobs at s&w.
I'm willing to bet a million bucks if you were to have hopped on here or any other forum and told your story, you would've been ridiculed and laughed at, much like now. This is props to s&w but I really wish they'd denied your claim.

Have you ever been to war? Stuff breaks all the time, I wish the army could get refunded all the broke ****.

Anyways going to stop before I totally rail on this guy and ruin the nice atmosphere others have set.

Knock off the bickering.

I'm not surprised that S&W sent him a Magpul sight... After all, they sent another forum user a front sight adjustment tool because the manual stated that if you have a front Magpul sight, the tool is included... Easier to send a cheap part and make the customer happy.

However, I am surprised the sight broke. In one of the internet drop tests, the Magpul MBUS fared better than the back up irons from many manufacturers.

You know, when I first read it I thought it seemed a bit silly but Pinger did a good job of stating his case. I guess if I was in Iraq and jumping in a ditch for cover I'd be pretty upset if my sight broke off. Shouldn't happen.

If it was a gift for me I would love that kind of gift!