The bulk of all problems you’re likely to experience with a brand new AR of reputable make (which the Sport II is), are going to be as follows:
* improper, and/or insufficient lubrication
* a damaged or faulty magazine
* poor quality ammunition
I would estimate that in 20 years of shooting AR’s, with most of those years spent at a job that issued them to me along with a little over a hundred coworkers, those three things account for a solid 80% of problems I’ve personally witnessed with an AR. The good news is that lube is an easy fix, magazines are cheap and abundant, and there really isn’t that big of a cost difference between good ammo and junk, so you might as well be using decent stuff.
If all of those possible sources are eliminated as your cause, I’d look to things like the buffer and buffer spring, and extractor. And while the occasional lemon does make it through the doors of every manufacturer, the AR is a design that lends itself well to the manufacturing and assembly process, making it less likely than a lot of other designs to exhibit problems right out of the gate.
Buy yourself a handful of good quality magazines, and a few boxes of something like Winchester XM193 5.56 ammo. Field strip the rifle, and lube it up using something like a decent CLP product making sure to put a light coat of oil on the inside of the upper receiver where the bolt carrier and charging handle ride. Also, disassemble the bolt and be sure to lube the individual components of it before reassembling. Finally, make sure that the buffer and buffer spring get a light coat of oil as well.
If you need help with field stripping or reassembly, there are tons of online tutorials, or just ask here. I have probably fired no less than 10,000 rounds through various AR’s, and I can count on my hands how many stoppages I have personally experienced in that time. The AR is a very reliable rifle, and Smith & Wesson makes a good one. Properly cared for, that rifle should give you a lifetime of trouble free service.