Benchmade Service

[Kanewpadle]

I carried a limited edition full size Skirmish for years. The pocket clip had the nasty habit of catching on the strike plate of doorways if I got too close. The knife would be ripped from my pocket and go flying through the air. The last time it happened the clip got bent and I had to remove it to bend it back. Then I lost one of the screws when reinstalling it. I haven't carried it since. I guess I should contact them for some replacement screws.

A friend of mine is a knifemaker. He told me that if more people knew how good the Spyderco Sharpmaker is he would never make another dime sharpening knives.

Send it to them.

Years ago the belt clip on one of mine caught the seatbelt as I was getting out. Ripped the clip right off and broke the scale.

Got it back with new scale, belt clip and sharpened. No charge.

 

[K.38]

I've used the warranty twice. Both times great service and came back in a couple of weeks. The first time was a used Griptilian that only needed a screw. Called and asked if I could get the missing screw they said they don't furnish parts and just send in the knife. Came back looking like new. They either did an amazing rebuild or it was a new knife not sure which.

 

[StrawHat]

I sharpen things, for a living. The difference between me and Benchmade? From me you get same day service!

I am not knocking Benchmade. They have good products and better customer service. And, I tell people who bring me Benchmade knives they can send them back for sharpening. Some do. Most prefer to have their knife back today.

If you don’t mind the wait, send it back. If time is a factor, look for someone like me, but local to you.

Kevin

 

[Coyote56]

I own Benchmade. I own Microtech.
No real problems with either but my preference is Microtech by a considerable margin.

 

[Oldsalt66]

Does Benchmade still refuse to ship automatic knives back the non-military or non-law enforcement customers who shipped the knives back to Benchmade for warranty or other service ?

 

[CH4]

Does Benchmade still refuse to ship automatic knives back the non-military or non-law enforcement customers who shipped the knives back to Benchmade for warranty or other service ?

They shipped returned my automatic. They never asked about my status. Perhaps it depends on what state you live in.

 

[smoothshooter]

If you give me a whetstone or the most sophisticated sharpening system made, I can take a marginally sharp knife and turn it into a dull garden hoe in no time. Just not one of my talents. "A man has to know his limitations."

I understand your point

 

[CA Escapee]

I carried a limited edition full size Skirmish for years. The pocket clip had the nasty habit of catching on the strike plate of doorways if I got too close. The knife would be ripped from my pocket and go flying through the air. The last time it happened the clip got bent and I had to remove it to bend it back. Then I lost one of the screws when reinstalling it. I haven't carried it since. I guess I should contact them for some replacement screws.

A friend of mine is a knifemaker. He told me that if more people knew how good the Spyderco Sharpmaker is he would never make another dime sharpening knives.

Stop by any retailer that sells Benchmade knives and ask them if they have a Benchmade replacement clip and screw kit. I think if they're a dealer that orders/stocks a certain amount of product, the dealer gets a kit for free. They don't advertise it, and so they rarely use it.

I must have a couple of dozen Benchmade's. I've always heard their Omega springs break and are thought of as an achilles heel for the Axis Lock. I've never had one break, and never had to send one back to them.

I've been using the Spyderco Sharpmaker for 30 years and I'm a legend in my own Zip Code when it comes to sharpening friend's and coworker's knives.

 

[smoothshooter]

I try to keep my knives shaving sharp, even though I abuse the heck out of them. If you keep them sharp they are always easy sharpen again. I would think packaging and shipping a knife would equal the time and aggravation of sharpening one at least 6X.
But whatever. As long as you're happy.

I can usually touch mine back up to shaving sharp in about 45 seconds to 2 minutes. The key is to do the touch-up before the blade gets too dull.