Somehow, I think there may be some management culpability here. Many 23 year-olds still believe in their immortality. Someone older and wiser should have figured out how to feed the bear without going into the pen, huh? At least when the bear is in there.
Obviously they equipped her with the cattle prod and the pepper spray. Maybe she didn't get enough training in their use.
We had one of those places between Dallas and Forth Worth. It was on bottom-land, and flooded periodically. It finally got closed. It was not the finest run place in the world.
On the other had, Fossil Rim Wildlife Park, southwest of here, seems to be a model establishment.
She certainly has some responsibility for what happened, but I think that there's some to go around a bit too.
She might not be a GreenPeace person, probably not, since she wouldn't want to work with locked up animals. She could be clueless, and/or she could really need the job.