Computer Glich, Please Help.

[smitholdtimer]

Last evening I closed the lap-top to the point the screen goes dark and left the unit while attending an American Legion baseball game. I returned home after a couple hours and upon opening, found everything magnified and I did not make any changes. I have rebooted and tried to "System Restore" twice, message said "System Restore" failed both times. I am unable to find anything in the control panel that has any control where anything tried will work, do I have a virus or just too computer illiterate? Anyone help? Please! Sorry if this in not appropriate for this lounge area, no problem if it needs to be moved. Thank you, Sam.

 

[ChattanoogaPhil]

Control Panel, Appearance and Themes, Display, Settings - What is the Screen resolution?

OR

Hold down the [Ctrl] key and press the [-] (minus key).
Holding down the Ctrl and - or + will reduce/enlarge screen display.

 

[smitholdtimer]

ChattanoogaPhil

I'm preparing to check and answer your questions, just wanted to acknowledge that I have your instructions and am trying to follow them. Thank you, I'll be back shortly.

 

[smitholdtimer]

P.M. Sent to ChattanoogaPhil

Ashamed of showing my ignorance and do not wish to take up any more forum space than absolutely necessary to resolve my problem.

 

[smitholdtimer]

Chattanooga Phil is the best

My computer has been restored to normal and it is dew to C-Phil's patience and expertise, thank you Phil and all for your indulgence.

 

[ChattanoogaPhil]

You're welcome, Sam. Glad I could help.

 

[Lee in Quartzsite]

Thought I would mention that if you try System Restore and it fails to work, re-boot in the "Safe Mode" using the F8 key upon restart. Some anti-virus, and malware programs interfere with the System Restore function. Once booted up in Safe Mode, System Restore should work normally.