I had a primer explosion about a year ago which I posted a thread about how Dillon was super to replace all the parts free although it would have been easy to put blame on me and still not sure it was not my fault. Well, after putting all the parts on, my 650 ran fine but never as smooth as it was new. After all they had done for me, I hated to call back, but one day I bit the bullet and called. I forgot the guy's name, but he was great. We went over several adjustments and he decided a few things might need to be replaced. Again, no charge and ask me when I go the parts in to call back when installing to make sure everything was adjusted right. I called back, installed while the rep was on the phone and he talked me though a few minor adjustments and now it runs smooth as silk. Maybe better than new. What I really liked, was he seemed to enjoy helping me and acted as if he had all the time in the world. I'm very mechanical, so it was a breeze but didn't hurt to have the expert talking me through everything. I figured they sent me around $300 worth of parts that I would have gladly paid for. Anytime I need any accessories such as ammo cases, polishing media etc. I just order it from them. Never compare prices. If I need it and Dillon sells it, that's where I get it. After the tech made sure everything was running correctly, I offered for the 10th+ time to pay for all the parts and I'll never forget his answer. "Don't worry about it, we got you". They do. A satisfied customer for life..
