I am posting this here because it concerns a semi-auto pistol by HK, the CC9. Mods, I didn't know where else to put it so please feel free to move it if this place is not correct.
Summary: I bought the CC9 in July and as of Sunday have fired 1,500 rounds of various types of 124 gr 9mm ammo through it. It has been an absolute dog since the very first magazine, with multiple FTF, failures to go into battery, and pulling up 2 rounds from the mags inside of one. Initially I was told that the gun prefers 124 vs. 115 gr ammo but that didn't make a difference. These failures happened across all 6 magazines I purchased (factory mags, obviously). The gun is on its way to HK service now and gets there tomorrow. The customer service reps have been absolute aces: professional and gentlemen in every respect. I hope to get back the gun I hoped it would be with some explanation of what is wrong (on a number of levels). No, I don't limp wrist.
I joined the HKPro forum. I discussed my concerns and included pictures. I was flamed as a troll, mostly by one of the Mods, while some of the members were actually kinda cruel in their comments - (it must be you, can't be the gun). I wasn't looking for sympathy; I was looking for an explanation. A few advised me to sent it back and that's what I ended up doing.
There was no group support, no "gee that sucks" posts, just more responses that assumed I was the problem - not their precious firearm product. I think mine is either a lemon OR something(s) are very wrong and need to be fixed or replaced. Turnaround time is 1 to 3 weeks - again, no problems at all with customer service.
I am leaving that Forum; no sense of membership, no camarderie, no welcome to new members, it's just pick on the rookie members - and I'm not alone in seeing or believing that.
I will never take THIS forum for granted. It has been quite the opposite, and I'm grateful to be a member here. A true and hearty 'thank you' to all of you who have either read my posts, made great suggestions, and aren't afraid to blame the manufacturer rather than the victim. The Mods here are just as great, too.
Thanks all!
Rich
Summary: I bought the CC9 in July and as of Sunday have fired 1,500 rounds of various types of 124 gr 9mm ammo through it. It has been an absolute dog since the very first magazine, with multiple FTF, failures to go into battery, and pulling up 2 rounds from the mags inside of one. Initially I was told that the gun prefers 124 vs. 115 gr ammo but that didn't make a difference. These failures happened across all 6 magazines I purchased (factory mags, obviously). The gun is on its way to HK service now and gets there tomorrow. The customer service reps have been absolute aces: professional and gentlemen in every respect. I hope to get back the gun I hoped it would be with some explanation of what is wrong (on a number of levels). No, I don't limp wrist.
I joined the HKPro forum. I discussed my concerns and included pictures. I was flamed as a troll, mostly by one of the Mods, while some of the members were actually kinda cruel in their comments - (it must be you, can't be the gun). I wasn't looking for sympathy; I was looking for an explanation. A few advised me to sent it back and that's what I ended up doing.
There was no group support, no "gee that sucks" posts, just more responses that assumed I was the problem - not their precious firearm product. I think mine is either a lemon OR something(s) are very wrong and need to be fixed or replaced. Turnaround time is 1 to 3 weeks - again, no problems at all with customer service.
I am leaving that Forum; no sense of membership, no camarderie, no welcome to new members, it's just pick on the rookie members - and I'm not alone in seeing or believing that.
I will never take THIS forum for granted. It has been quite the opposite, and I'm grateful to be a member here. A true and hearty 'thank you' to all of you who have either read my posts, made great suggestions, and aren't afraid to blame the manufacturer rather than the victim. The Mods here are just as great, too.
Thanks all!
Rich