I got BIT!

[cussedemgun]

I've bought numerous items on line from most of the popular sites including the want adds here. My first time dealing with a dis-honest seller just reared it's UGLY head.

I purchased a composite stock on GB that was advertised as "new, but missing the butt pad & grip cap".

When the stock arrived it was broken thru the right side near the bolt handle relief. The inner end flap of the shipping box notes ;

m96S
cracked
missing cap
&
butt pad
4 (was the sellers stock or sale number, was noted in the title of the auction)

Now that I see the stock, missing all usable parts including the swivel studs (not mentioned by the seller), It was busted, any usable items removed, & it was thrown in the garbage as unusable.

I called the seller & his first response was, "oh, the cracked one, I said so in the add". NO, you said "new" no mention of a break.

He offered a refund upon return. My question is Why I am not afforded the same respect as a seller? If he is willing to pay for the goods (plus evidence of an act of blatant fraud, why do I have to ship before reciept of secured funds?

When I suggested to him that I would hold the stock till a refund was recieved, the rude coments, "I'm an honest business man", etc came forth. Is this the way internet business works, "good seller, bad buyer"?
GB customer support seems to think so!

Jim (it's not the principle, it's all about the money!)

PS; I await further help from GB support, will post their answer.

 

[old bear]

"good seller, bad buyer"?
GB customer support seems to think so!

Sellers don't pay GB any fees to purchase items.

 

[VM]

Jim- I would be frustrated if I bought the stock and received it in the condition you did.
The seller is offering you a refund, but you have to return it first - that precedent is very old.

 

[snake charmer]

Why are all buyers considered to be dishonest and all sellers honest? Why can't I pay after I receive an item, I'm just as honest as someone selling an item. Is a seller afraid I'm going to steal an item, well I'm afraid he's going to steal my money.

 

[cussedemgun]

Today's update - - so sad, too bad!

Customer service agrees that the seller "gunparts 2112" was deceptive at best & fradulent at worst but their fraud protection insurance has a $100 deductable with a $500 limit.

So sad, TOO BAD!

GB's customer 'service' is patterned after the service provided by the Internal revenue 'Service'. They are very difficult to communicate with, & very quick to stamp every inquiry "sucessfully resolved" when nothing has been resolved.

I am filing a complaint with the federal postal service for postal fraud.
I'll update later if anyone is interested.

Jim

 

[DeadAye]

Yes Jim - keep us posted.
I'm really sorry to hear about this!
How did you pay? Anything that you can cancel?

Also - Why would he want the cracked, junk, stock back? To sell it again?

 

[writerinmo]

That stock, in that condition, is nothing more than a chunk of firewood. But, having dealt with hundreds of people in my sales, I have to say that it does seem in most venues that the seller is to be "protected" by the parent site, right or wrong, unless it gets to be a constant problem or an excessive one.

What good does it do you to hold on to it? I'd take a LOT of good pictures, highlighting the damage and missing parts, then send him his chunk of firewood back with a tracking number. You MIGHT just end up out your money and the stock, but it's one of those things that buying across the internet will get you from time to time. I'm lucky that in years of buying, I've only gotten bitten once bad, a transmission for a Honda that I needed. Seller stated that it was from a wrecked car, showed some pics of a car that had been rear ended, so I figured the trans was still good, if not, I could pull the fifth gear that I needed if the case was cracked... but no, upon arrival and installation, that trans also had fifth gear burned out, so I had to assume that it was just being driven that way! As-is sale, so I had no room to complain much,I suppose.

 

[cussedemgun]

Yes Jim - keep us posted.
I'm really sorry to hear about this!
How did you pay? Anything that you can cancel?

Also - Why would he want the cracked, junk, stock back? To sell it again?

I truly believe he was intent on collecting from the postal insurance. He, being lazy like most other crooks, neglected to insure the package ( I paid him for insurance but he did not pay for the insurance at the p.o.)

When all else fails, LIE, and any excuse is better than no responce.

The break in the stock shows in his auction photo #3, (auc# 232243147) only his stating "new" and lacking any highlighting, it was missed. Once I had the defective stock in hand, It was very clear!

I am really interested to see what the postal inspecters will do. This is a clear cut case of trying to collect from the insurance or customer for worthless junk. For under $100, they too will probably shine me off!