Kudos to Buck Knives

[AJ]

In 1978, prior to a deployment to Denmark for a NATO Exercise, I bought a Buck 501. I wanted something smaller than a K-Bar. I bought it in the PX at MCAS Cherry Point, NC for $12.00 (IIRC). I carried it for quite a few years all over the world. Loaned it to a friend one day and he tweaked the blade and it ended up with a wiggle. He bought me another to replace it. I put the first one away in the knife drawer in my tool box. Fast forward to this last December. I ran across the 501 and thought I ought to see if I could get Buck to fix it. Contacted their customer service and was informed of what I had to do. Sent it off and because of the holidays it took longer (and I was informed it would). Got it back on Thursday and it looks better than when I bought it. Glad I did it, it cost me $15.00 plus shipping. Looked to see if they still made them and they do. Could not believe their asking price nowadays! https://www.buckknives.com/product/501-squire-knife/ On the other hand had a Case knife that needed some repair and they said that they would not work on it. Guess I will keep Case out of my knife drawer from now on.

 

[garddogg56]

A great workingmans knife company

 

[mikerjf]

I have a 503 favorite. Great series!

 

[T44spl]

You paid $12 for this knife some 45 years ago PX price, outside price $30-$35 then? Buck repairs it for $15 that is some tremendous customer service. I defy any company still operating in the US after almost 50 years to do the same. The only thing missing is the before pictures. Did they "refurbish" the blade or was it an outright replacement?
Either way beautiful job and a testament to Buck customer service.

 

[dben002]

You paid $12 for this knife some 45 years ago PX price, outside price $30-$35 then? Buck repairs it for $15 that is some tremendous customer service. I defy any company still operating in the US after almost 50 years to do the same. The only thing missing is the before pictures. Did they "refurbish" the blade or was it an outright replacement?
Either way beautiful job and a testament to Buck customer service.

^^^^^^^^^^^^^^^^^^^^^ I know a gun manufacturer who could learn a lesson from that statement.

 

[AJ]

You paid $12 for this knife some 45 years ago PX price, outside price $30-$35 then? Buck repairs it for $15 that is some tremendous customer service. I defy any company still operating in the US after almost 50 years to do the same. The only thing missing is the before pictures. Did they "refurbish" the blade or was it an outright replacement?
Either way beautiful job and a testament to Buck customer service.

My friend had just loosened the blade so it wiggled from side to side. I never sharpened the blade as long as I had it, but there were some scratches in it. The end caps were dulled and had some visible scratches in them for car keys, change and other pocketed stuff. My other 501 looks sort of like this one did before they fixed the blade and polished it. Will get some pictues of that.

 

[Sam McCord]

Great job Buck Knives! I was at the Post Falls, ID factory just last August, great bunch of folks there!

 

[boykinlp]

Many companies could learn a thing or two from Buck regarding customer service! In that respect, they may be second to none. I like their knives a lot. Here are some of mine:
Larry

 

[Dgfrtsgt]

Buck's customer service is second to none. I have a 40 year old 110 folder I had grinded the blade. I voided the warranty but they fixed it for $15 or so. Awesome company.

 

[tops]

Years ago when I was young I was much stronger and I broke a pin in a Case pocket knife and I was charged for repairing the knife. Later I bought a Buck and broke a pin and they sent me a new knife at no charge.
I helped a neighbor skin 3 cows one day without having to sharpen my fixed blade Buck knife. That's good enough for me. Larry

 

[AJ]

The only thing missing is the before pictures. Did they "refurbish" the blade or was it an outright replacement?

Here are pictures of my other 501, that my friend had bought as a replacement for the one that Buck just repaired and cleaned up. The first one looked about like this, but also the blade was loose.

 

[jakerudy]

Thanks for the info. I've had a few Buck knives through the years and have been looking for a new pocket knife of that style. That made the decision for me.

 

[max]

Buck replaced a blade and polished up a couple of knives for me. The charge was around $10 or so. They also brought out a special edition knife for Eagle scouts and I bought one of those with my name engraved for a very reasonable amount.

 

[Onomea]

About 1980 or so, a pal of mine lost my SAK on his sailboat. He gave me a well used Buck 102 Woodsman to replace it. I never could get a decent edge on that knife, and scratched it up over the years trying. In 2002 or thereabouts, when my third son was 10 or so, I gave it to him. He added to the scratches for a number of years, and then left it at home when he went off to college.

It stayed with me for the next ten or 12 years, but a couple of years ago, probably because I saw a thread like this on the forum, I sent it off to Buck for their "spa" treatment, which I think was $10 or so. Anyway, it soon came back looking like new, and I again gave it to my son, this time for Christmas.

He was well pleased, again, and took the knife back with him where it belongs.

Buck is a fine company. They make good quality, affordable knives, and they stand behind them forever. Can't go wrong with a Buck!

 

[Phantom309]

Good to hear. I had a Buck Squire years ago that I just couldn't get a decent edge on. I assumed it got a bad heat treat. I should have sent it in, but I was young and dumb. It propelled me into higher end knives made of the new "super" steels, like S30v. I did always like that smooth little Buck though..

 

[vrichard]

Buck Knife

A few new old stock Buck knives.

DICK

 

[Echo40]

Buck Knives is my favorite brand, hands down. Their prices may have gone up, but their quality and workmanship remains the same.

Buck 110 Family Photo

Buck 119 + 639 Fieldmate

Buck 120 General

The only thing I've ever been critical of are some of their advertisements...

Yeah, still dunno what they were thinking with this one...

 

[clang444]

I bought a Buck 501 when I went into the Army in 1982. It was called the Esquire back then. It's a beautiful knife and a great size and came with a nice leather sheath. Unfortunately, I never got a great edge on mine either, but I still carried one for years.

Somewhere along the way I picked up a larger version (the 500 Duke), and a couple of smaller ones (the 503 and 505). They were gun show and garage sale finds. All are quality knives.