S&W customer service not the greatest. Took 4 tryes to get one worth it. I've had the .500 4 " for about a year fired about 400+ 440 gr. rounds out of it w/out problems. Last time fired one round, wouldnt fire again and found that the internal lock had engaged.When i opened the cylinder it came off the revolver.
The 4th cust. serv. rep. said to check the screw in front of the trigger should have a spring attached, no spring. They are happy to send another screw w/spring. My DEADLY curiosity is why the internal lock engages by it self, and the spring breaking. Too bad 500 nut is not around.
The 4th cust. serv. rep. said to check the screw in front of the trigger should have a spring attached, no spring. They are happy to send another screw w/spring. My DEADLY curiosity is why the internal lock engages by it self, and the spring breaking. Too bad 500 nut is not around.
