I bought this gun new a while ago, off one of the auction sites. It was a lemon. Nearly everything was screwed up on it. However, it was new in box. It had minor scratches thru the glass bead finish. It had a dent on the muzzle crown. The barrel cylinder gap was .011 inch, the timing was off. The rear sight elevation screw was set to high, blocking your sight picture and lastly there was around .003 endshake. I worked on it on and off for several weeks at my leisure until I had it where I liked it. I sent it off to S&W so they could refinish it and re-laser the name on the gun. Well, like normal that came back with a mismatch which gave the lettering a blur effect.
I decided what the heck and sent it off to their engraving department with a note on what I wanted done, and it was to be done with no darn laser machine!
Now, I don't shoot it....go figure.